Return Policy
Refund must be requested within 30 days from the original purchase date. All returns should be shipped within 30 days of the return request. All returns will require a proof of purchase or original receipt. Outbound shipping fees from the original order are not refundable. To be eligible for a return, products must be returned unworn, unwashed, in their original condition, and with all tags attached. Upon receipt of your return, kindly allow an additional business 3-5 days for our dedicated team to process your refund. Once the processing is complete, we will issue your refund.
Please include the original order packing slip in your return package. Returns of multiple orders should not be combined and will result in processing delays (additional 8 business days from the first refund issued). If your order was purchased using a gift card, you will only be refunded directly back to the gift card. International returns are accepted.
At this time we are not able to offer exchanges. We recommend requesting a return for the item you'd like to return at galtsandmovement@gmail.com and placing a new order for the new item. Once your return is received at our warehouse and processed, you will receive a refund back to your original payment method.
We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.
Return shipping and any reverse duties are the responsibility of the customer. If you have any inquiries or concerns, please don't hesitate to reach out to our customer service team at galtsandmovement@gmail.com for further information.